Why is my water sometimes discolored or rusty looking?

There are some areas in the city where water use is low and trace elements in the water have time to settle out of solution and collect in the bottom of the pipe. These can then be stirred up by sudden high use. It is not harmful to drink but should be removed by contacting Water Production Technician Craig Carlson by email or by phone at 952-227-1701.

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1. How do I report a Water/ Sewer Main Break?
2. Why is my water sometimes discolored or rusty looking?
3. What is my water’s hardness?
4. How do I turn off the water supply to my house in the event of a scheduled plumbing repair?
5. Is the City responsible for plumbing leaks?
6. What is my drinking water quality?
7. Why is chlorine added to our water?
8. Why is fluoride added to the water?
9. Who should I call about a problem or question about my drinking water?
10. Why does Chanhassen flush fire hydrants?
11. How much of the city has treated water?
12. Where can I find my water meter and how can I use it to check leaks?
13. What causes the spots on my dishes?
14. Why does the water sometime look milky?
15. How can I use my water meter to check for leaks?
16. What is the small metal disk in my yard or driveway?
17. Why does my water smell like rotten eggs and how do I get rid of it?