Coronavirus Disease 2019 (COVID-19)

Chanhassen’s Response to COVID-19

Following guidance from the Minnesota Department of Health (MDH) to help slow the spread of COVID-19, the City of Chanhassen has closed City Hall, the Rec Center and Senior Center facilities until May 1. Residents are advised to call or email City staff with any City-related questions or business. The outdoor drop box can be used for any utility bill payments that cannot be mailed.

Building Closures & Affected Activities

  • City Hall is closed to the public. Please see below for specific department information.
  • Chanhassen Senior Center (7700 Market Blvd) – The Senior Center is closed until May 1, with operations to be reevaluated at that time. This includes suspension of all activities and rentals until further notice. Applicable pro-rated refunds will be given.
  • Chanhassen Recreation Center (2310 Coulter Blvd) – The Chanhassen Recreation Center is closed until May 1, with operations to be reevaluated at that time. This includes suspension of all activities and rentals until further notice. Applicable pro-rated refunds will be given.

City and Public Meetings

All City Commission meetings and non-essential City activities will be canceled for the remainder of March.  All public meetings will be canceled until May 1. EXCEPTION: the City Council will hold a meeting on Monday evening, April 13 at 7pm in the City Hall Council Chambers. As the Mayor, City Council, and City Staff continue to evaluate and determine essential and non-essential City functions, the City’s website and social media pages will be updated to reflect those determinations. 

Department Information & Impacted Services

Building Department:

  • The Building Department will be closed to walk-ins except for permit pick-up or drop-off.
  • If you have Building Department-related questions, or need to pick-up or drop-off a permit, please call 952-227-1180.

Carver County Sheriff’s Office:

  • The Carver County Sheriff’s Office will maintain the same levels of service with the exception of responding to medical calls for service for “flu-like” symptoms.

Engineering and Public Works:

  • Public bid-openings will take place as scheduled. Doors will be opened and guests will be able to enter on an as-needed basis.
  • The Public Works Department is suspending any in-home or in-person work (e.g. Replacing water meters) until May 1.
  • Please call 952-227-1160 with any Engineering questions, or 952-227-1300 for Public Works questions.

Fire Dept:

  • The April 5 Lion’s Pancake Breakfast is cancelled.
  • No Commercial Fire Inspections or Community CPR/AED trainings will be scheduled.
  • The Fire Department will not be responding to medical calls for service for “flu-like” symptoms.

Miscellaneous Payments:

  • All other payments can be processed over the phone on a temporary and as-needed basis. Please call City Hall at 952-227-1100.

Parks and Recreation:

  • Recreation Programs – All City of Chanhassen recreation programs scheduled for other city facilities are suspended until May 1, with operations to be re-valuated at that time. Applicable pro-rated refunds will be given.
  • For Parks and Recreation questions, including program registration, please call 952-227-1100.

Planning and Zoning:

  • Land-use applications will still be accepted. Please use the drop-box outside of City Hall, or submit applications via email.
  • In-person consultations will not be permitted at this time.
  • For Planning and Zoning questions, please call 952-227-1130.

Utilities:

  • COVID-19 does not present any additional risk to individuals through water supply or wastewater (More information from the CDC can be found here).
  • Utility payments can be made via mail, online, or the drop box located outside City Hall.
  • No walk-in payments will be accepted.
  • For Utility Billing questions, please call 952-227-1144.

We apologize for any inconvenience this may cause, and sincerely thank you for your patience and understanding.

For additional questions please contact: City Manager Todd Gerhardt at 952-227-1119, or Assistant City Manager Jake Foster at: 952-227-1118.

Who to call?

Carver County’s Response to COVID-19

**Six ways you and your family can reduce coronavirus stress**


Updated 3/27/20 at 10:50 am