How often do I receive a utility bill?
Residents can choose to have their utility bill sent on either a monthly or quarterly basis by regular mail or electronically delivered by email. Download and complete the Application for a Change in Billing form. Not all residents have the same month or quarter for billing; your billing is determined by your place of residence with the City.

Application for a change in billing

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1. How does a new resident sign up for utility billing?
2. How often do I receive a utility bill?
3. How can I pay my utility bill?
4. What services am I being billed for?
5. I haven't used any water, how come I'm still getting a bill?
6. I own an empty piece of land, why do I still receive a bill?
7. Why am I getting charged for a storm water management fee if I'm not connected to water?
8. How can I check that my bill is accurate?
9. It's the first bill of the year, why did my sewer charge go up?
10. How is my consumption listed on the bill?
11. How do I cancel my utility service if I am moving out of my residence?
12. Why is my bill higher than usual?
13. How is my water and sewer rate calculated?